Call Me Van Line

We had an international move and are incredibly happy with the whole process. The packers packed everything very well and when we checked at our delivery address, nothing had been broken or damaged. Communication was very transparent and timely, and although it took a bit of time, it was as smooth as we could possibly imagine it to be.

Thank you so much call me van line for your team and the HK team that you work with, it has been really great working with you.

Move size: 4+ Bedroom Home Service cost: $18000

Call Me Van Line was enlisted thru a broker I hired and they were one of the worst experiences of my entire life! I had a binding estimate from the broker but when Call Me arrived at my storage unit in Texas they increased the estimate by more than $500 stating that it was about 3500 lbs as opposed to my initial estimate of 2700 lbs. No weight tickets were ever provided to support the increase and yet David the owner said that he would have his driver pass me by if I didn't pay this price upfront. I refused to pay without proof that there was indeed an increase because I didn't even think that it was 2700 lbs but was taking it higher as a worse case scenario. David held my things for nearly a month. When he decided that he would deliver, David had his driver deliver my things on the side of the road. It was a Sunday and I was forced to rent a uhaul and drive it and I am disabled. I was then forced to hire helpers the next day to unload me. And if all of that wasn't horrible enough, my loveseat and couch were both damaged beyond repair along with other damages AND David refuses to compensate. There are missing items as well. I can only hope that my stress, frustration and humiliation will assist in someone else not going thru even half of what I went thru. This company is the absolute worst moving company ever! Just check out their complaints with the BBB and on the Rip-off site; I sure wish the broker had not used them, just horrible!!

Service cost: $1434

David Kohanim moved me from mainland to Hawaii. Multiple things broken and missing. He has inadequate insurance which doesn't cover over water moves. David Kohanim operates under multiple mover names (A City Mover, Call me Van Line, Hawaiian Island movers, Virgin moving and Storage, and prob many others) and different DOT numbers. He claims he moved me under (dot 2526974) hiding under name Success trucking but known to public as Virgin Moving and Storage. I hired him and he was known to me as Hawaiian Island Movers. He gets shut down and then changes his name to start all over again. After 2 and a half months of waiting for my belongings, a subcontracted mover showed up at my door with only part of my belongings and took the remaining balance for my move. Only then did he disclose that the rest of my goods would be arriving via DHX, a shipping company, in 2 days. I filed a police report and only had 1,000 cash returned so now this guy had 11,600 of my money and I had missing furniture and goods and a scratched up filthy motorcycle that was supposed to be crated and wasn't. Later on that week, I went with a friends truck and was able to get the shipping company to release the giant pallet with my items after a long wait and signing some bogus letter that would release David from liability. After unloading the truck I realized more stuff damaged and items missing. I tried to file a claim but the insurance company says that they do not cover over water moves so now I can't even file a claim because he has inadequate insurance which seems illegal to me if he is moving people to Hawaii. This whole move has been a nightmare and a shakedown from beginning to end. He has complete disregard for me or my belongings. He only wants to see how he can make the most money of you while getting your goods to you the cheapest possible way. Even if it means long wait times, losing or breaking your stuff. Run away from this guy and save your sanity. Look up all his other names and see what kind of poor excuse for a human being he really is.

Move size: Studio Service cost: $11600

WATCH OUT - SCAM! David at +1 (818) 402-3139 texted me at 8:30pm the night before my scheduled move and said that he wouldn’t come unless I paid him more money for my upright piano. However I had already contracted for that piece and he wanted to be paid directly for it saying “what you paid isn’t enough, I’m not coming unless you pay me more”. This is absolutely illegal and extortion. He then canceled the next day. I’ve filed a complaint and will continue to make sure other people don’t get take advantage of. I was lucky I could find a mover at the last minute, but I’m sure other people face this type of illegal activity.

Move size: 1 Bedroom Home Service cost: $2500

DO NOT HIRE THIS COMPANY! They are CROOKS! Quoted me 2800 for a move from LA to Michigan. Paid 10% to reserve their services, then 50% of the remainder by credit card when they came for pickup. Over a month later, many texts, phone calls and emails lead to nothing but false information and constant changing of the terms of our agreement. The Saturday of July 4th weekend (when most banks are closed), the owner David tells me they will be delivering SUNDAY (after telling me they only operate on business working days), and that I had to pay the full balance in cash to the drivers. Not 1260, but 2520. I was told my card would be credited. When I pushed back, they threatened to hold my items for ransom in a storage locker and mail me the key when I finally paid. After promising me the credit was in process, I reluctantly agreed to pay the full amount and purchased a money order for $2520. Then, the morning of deliver (Tuesday, not Sunday as originally instructed), I was told money order wasn't acceptable, CASH ONLY.

Fast forward to today. BBB complaint ongoing, they say they want to credit my card back, but refuse to respond back to me directly. Credit card dispute ongoing, and the owner decides to tell them that the amount owed was actually $4000, because of additional charges accrued! When I called and (finally) spoke to him in person, his response: "Then dispute the charge again!" followed by "I'll see you in court!". Scum of the earth. Bait and switch. Crooks.

THIS MAN SHOULD BE IN JAIL.

Service cost: $2800

This is a very crooked company. After the intial estimate of $200o they uped teh price by almost double a few days before the move. Then required me to pay by credit card up front. The actual mover was a sub contractor. Furthermore, I was told that the freight would be weighed before and after pick up and I would be credited for any overcharge. When I inquired the day of the move I was told that 'somoeone told you wrong'. We do not credit. I am now disupitng the credit card charge. During the week before the move I called several times to check details such as acutal dates and was hung up on by several employees including the 'manager. They would not provide reciepts for any of my payments.
I am now disupitng the credit card charge.I am also filing a BB complaint and turning this over to our state attorney general for fraudulant charges.

Service cost: $4300

I got my computer back! I was just delivered by this company this morning. It feels good to sit down on my misplaced couch and not unpack right now and write this review instead, because when someone says save the tip and write me a good review online instead, you order breakfast food to your new house, get online and start typing good vibes this company's way. I was pretty surprised to find the two bad reviews about these guys. They were truly not bad, rather they were fantastic! They just unloaded 4000+ pounds of furniture into my place in under 3 hours. I should be at work right now, but they finished so quickly I had time to spare. The last time I moved I spent the entire rest of my week cleaning my place from the movers mess. This company laid blankets throughout my entire home and then swept up before they left my home in Long Beach. When they delivered in West Palm they did the same. The office staff, and especially the girls in customer services, kept me laughing and at ease throughout the entire move. It took about 4 weeks total when all was said and done but since I shared a truck and didn't have to tip on delivery I saved a pretty penny using a mover. I probably would of spent more doing it myself knowing how unorganized I am, and seeing how they did everything it really is a skill, moving, who'd of thought. Anyways 5 stars and hats off to this company. Top notch service.

Service cost: $3500

I had a last minute move situation and needless to say not a clue on how to move. I had a small budget and really couldn't afford more than that, but I also needed to be out of my apartment and to my new job in less than a months time so needed to stick to both a budget and a time constraint was seeming to be impossible. Thankfully I hired Andrew at Call Me Van Line for the job, and boy were my expectations exceeded beyond belief! Andrew is not just a mover to me anymore. He's a friend, and someone I can trust. From the very first time we talked he was very straight forward with me on everything from how to pack, the dos and donts, and even reminded me on the little things like changing my address and cable bill etc. Everyone that came to move me was so helpful, and nice. They were funny nice guys too. I am just so happy to be able to write a review that is good for once. Other businesses need to take note from this company. Tired of receiving bad service and having to pay full price, or even worse, tip on top of it all. Tired of it! And im tired of it now because I finally see what REAL good service is, its what this company stands for clearly. Best service hands down!

Service cost: $400

Thank you Andrew for setting up my move and
making me feel comfortable with the process. I'm not sure if you guys put out
info for a quote before, but I got bombarded with a bunch of companies. Andrew
just sounded more professional and that I was going to get it right the first
time. 

The day the movers got there they were very
professional and the head mover made sure the guys disassemble my items
carefully and pack them into the truck. I did end up paying a little more for
packing materials as I had 2 mirrors and my TV that I didn't feel comfortable
with just blankets covering them. I also added my pool table as I didn't end up
selling it like I originally intended (you’re going to have to take me up on my
offer for a game next time!).

On delivery my received the items as I was out
of town. The crew was different than the ones that showed up, but just as
efficient. They placed my items where she told them and my wife fed them pizza.
Thanks again, will use again for my next move.

Service cost: $4000